EDO NSW Terms and Conditions
Privacy and Complaints
Shipping and Deliveries
EDO NSW endeavours to keep postage and handling costs to a minimum. Postage rates are dependent on the product purchased and delivery location. Postage and handling costs will be clearly displayed at the time of purchase.
Products will be shipped as soon as practicable, usually within 3 business days of ordering. As a general guideline, please refer to the Australia Post Calculator for expected delivery times.
Refunds and Returns
EDO NSW is committed to providing quality products to our customers. If for any reason you are not completely satisfied with any product, we will happily exchange, replace or refund your money.
Please return the unwanted item in its original condition along with a copy of the receipt and a brief note requesting an exchange, replacement or refund to:
Level 5, 263 Clarence St
SYDNEY NSW 2000
Please note that this refund policy only applies to products purchased from EDO NSW. Donations are not refundable.